How to cancel Fitness Connection in Texas
The basics are the same as our Fitness Connection guide. Here's what is specific to Texas.
Write my Fitness Connection TX letter
Texas-specific facts
- Fitness Connection's written cancellation method is certified mail to 2517 Midway Road, Carrollton, TX 75006, which matches the Texas Health Spa Act's certified-mail-to-home-office rule for statutory cancellations.
- For a 3-business-day cancellation under Tex. Occ. Code § 702.307, include proof of payment (your receipt) with the letter.
- Ordinary (non-statutory) cancellations take effect 30 days after Fitness Connection receives them.
Fitness Connection: how to cancel
- Phone: Member Services, 800-922-7898, Monday to Friday, 8 AM to 6 PM CST.
- In person: at your home club.
- Written: send a cancellation request by certified mail to Fitness Connection, 2517 Midway Road, Carrollton, TX 75006.
Texas law in brief
Cooling-off: You can cancel for a full refund by sending written notice, with proof of payment, by certified mail to the gym's home office no later than midnight of the third business day after the contract date. Refunds are due within 30 days.
Disability / death: Death or total and permanent disability: you or your estate may cancel by certified mail and get a refund of unearned payments. The gym may ask for reasonable proof.
Club closes or moves: The gym closes without alternative facilities within 10 miles, moves more than 10 miles, or fails to provide advertised services: you may cancel for a refund of unearned payments.
Other: The Act does not cover 501(c) tax-exempt organizations (many YMCAs), member-owned private clubs, or dance or aerobics-only studios, among others.
- Moving away is not a statutory reason to cancel in Texas. Check your contract for a relocation clause.