How to cancel your Planet Fitness membership
Planet Fitness says you can end a membership by mailing a written request to your home club, by visiting your home club, or online through the member portal (where your membership and location allow it). Your request must reach the club at least 8 days before your next billing date.
Write my free Planet Fitness cancellation letter
Ways to cancel
- Online: log in to the member portal on planetfitness.com (My Account) and end your membership, if your membership type and home club allow online cancellation.
- In person: visit your home club and ask the front desk to end your membership.
- By mail: send a written request to end your membership to your home club's address.
Where to send a written cancellation
Planet Fitness does not publish one central cancellation address. Mail your letter to your home club; its address is on your membership agreement and on your club's page at planetfitness.com.
Notice period and timing
- To stop your next monthly charge, the club must receive your request at least 8 days before your next billing date (billing changes can take up to 7 days).
- To avoid the annual fee, your request must be received at least 8 days before the annual fee date.
- Your billing dates are in the member portal and on your membership agreement.
Fees
- If your membership has a minimum term and you end it before the term is over, Planet Fitness says a $58 buyout fee is required.
- No-commitment memberships can be cancelled at any time without a buyout fee, according to Planet Fitness.
Tips
- Planet Fitness says some policies vary by location based on state and local rules. Check your own agreement.
- If you mail your request, use certified mail with tracking so you can prove when it arrived.
- Whether online cancellation is available for your specific membership and club.
Protect yourself
- Put your request in writing, even if you also cancel online, by phone or in person.
- For mailed letters, use USPS Certified Mail (with a return receipt if you want proof of delivery) and keep the receipt.
- Save confirmation emails, screenshots and the name of anyone you spoke with.
- Check your bank or card statement after the next billing date. If you're charged after a valid cancellation, contact the gym with your proof, then your bank.
Your state's gym-contract rights
State laws can give you extra rights, like a cooling-off period or cancelling after a move or a disability:
FAQ
How do I cancel my Planet Fitness membership?
Planet Fitness says you can end a membership by mailing a written request to your home club, by visiting your home club, or online through the member portal (where your membership and location allow it). Your request must reach the club at least 8 days before your next billing date.
How much notice does Planet Fitness require?
To stop your next monthly charge, the club must receive your request at least 8 days before your next billing date (billing changes can take up to 7 days). To avoid the annual fee, your request must be received at least 8 days before the annual fee date. Your billing dates are in the member portal and on your membership agreement.
Is there a fee to cancel Planet Fitness?
If your membership has a minimum term and you end it before the term is over, Planet Fitness says a $58 buyout fee is required. No-commitment memberships can be cancelled at any time without a buyout fee, according to Planet Fitness.
Where do I mail a Planet Fitness cancellation letter?
Planet Fitness does not publish one central cancellation address. Mail your letter to your home club; its address is on your membership agreement and on your club's page at planetfitness.com.